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Introduction To the Maintenance Never Events

Learning Objectives
  • Understand how the program can make a critical difference where you work
  • Begin using the Take 5 Briefing Tool to enhance and shorten your briefs, while providing more critical safety information.
  • Learn the Four Skills + 1 that help us play one-on-one defense versus the Never Events—competence, compliance, awareness, and teamwork, all laid on a foundation of documentation (+1).
  • Identify the conditions that lead to Never Events and countermeasures to stop incidents before they develop.
  • Earn four hours of credit for Human Factors training and IA Refresher training from the FAA under 14 CFR Part 65.93(a)(4). FAA course acceptance number C-IND-IM-140923-K-006-001.
Course Description
This one-of-a-kind Aviation Maintenance Never Events® training was created by maintainers, for maintainers. Researchers and human factors experts determined the seven costliest and most common reasons for injuries, damage, and loss of airworthiness within aviation maintenance. This course tackles these seven Never Events, what commonly causes them, countermeasures, and the
Four Tools we can use to stop them. Three compact but powerful briefings get everyone on the same page prior to starting a task, pause the action and re-brief for situational awareness prior to dangerous or critical steps, and cover any opportunities for improvement with a post-task debrief. Additionally, since the launch of the program, over 30,000 maintainers have provided their techniques, tips, and strategies to bring you what is the most comprehensive and valuable human factors training for aviation maintainers.