The Vital Relationship Between Physicians and Clinical Documentation Integrity: A Pathway to Effective Revenue Cycle Management

Description

Description
High-quality clinical documentation is crucial for patient care and the financial health of medical practices. This webinar explores the vital connection between physicians and clinical documentation integrity (CDI) and its profound impact on revenue cycle management (RCM). Attendees will learn how accurate documentation facilitates regulatory compliance, improves patient outcomes and ensures optimal reimbursement. Through insights on the challenges and best practices for CDI, this session will empower healthcare providers to enhance their documentation processes and collaborate more effectively within their teams.

Learning Objectives
This 60-minute webinar will provide you with the knowledge to:

Outline the elements of clinical documentation integrity (CDI) and its critical role in RCM and healthcare delivery
Distinguish common challenges in maintaining high-quality clinical documentation and understand their impact on reimbursement and compliance
Prepare strategies and best practices for successful CDI programs that improve physician engagement in clinical documentation processes, ensuring accurate and timely documentation

Contributors

Kimberly McKenney, MBA, RHIA, CCS-P

Senior Director, CDI and Coding Operations, Conifer Health Solutions

Kimberly McKenney joined Conifer Health in 2021 as Senior Director of CDI and Coding Operations. In her role, Kimberly develops KPI’s and engineers processes that ensure the physician-led CDI team exceeds metrics and achieves optimal performance while adhering to regulatory compliance requirements. She implements best practices to assist national team managers in meeting or exceeding operational metrics, including coding requirements defined in client service level agreements. Kimberly energetically establishes, builds and expands relationships with clients to deliver a complete coding solution.

Kimberly has 19 years of experience in RCM, covering both physician and hospital. In addition to Physician Coding and CDI Operations, she has held numerous RCM leadership positions overseeing Hospital and Physician Billing, Clinical Denials, Coding Quality, Emergency Department Coding, and Outpatient Facility Coding. Her experience includes multi-hospital organizations, which include critical access and academic health centers, as well as multi-specialty medical groups. Prior to joining Conifer, Kimberly spent almost 10 years working for Indiana University Health, focusing on their revenue cycle, a period which culminated as a Director in their Revenue Cycle Services division. She then spent nearly six years as a Director of Coding Operations and Coding Quality with Healthcare Administrative Partners.

Additionally, Kimberly is passionate about developing people. She is an experienced leader of teams sometimes exceeding 300 people, including global workforces. She tasks her teams to meet changing and challenging business demands, while focusing on continuous process improvement and optimization. She is also recognized as a Certified Coding Specialist and a Registered Health information Administrator through AHIMA.

Achievements:
- Master of Business Administration from the Western Governors University
- Bachelor of Science in Health Information Administration from Indiana University – Purdue University Indianapolis

Description

Contributors

Kimberly McKenney, MBA, RHIA, CCS-P