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Description
Merchant-only peer networking to identify, collaborate on, and affect solutions to payments industry challenges for Mass Merchant professionals.
This live web event has ended. Thank you for attending.
Merchant-only peer networking to identify, collaborate on, and affect solutions to payments industry challenges for Mass Merchant professionals.
Jane Frazier is the Sr. Director of Payment Acceptance for
Charter Communications. She manages strategy and relationships related to
accepting payments from Charter’s customers. Jane’s previous roles were
in Accounting and Treasury at Charter, TLC Vision and
PricewaterhouseCoopers. She has a BS in Accountancy from the University
of Illinois and is a CPA and CTP.
Bryan Gustafson, Senior Director of Billing for HughesNet. In
his current role. He is responsible for managing the billing of the HughesNet
Consumers, Value Added Resellers, Franchise, Government GSA Accounts and Small
Enterprises as well as serving as support for HughesNet in Mexico and South
America. Bryan joined Hughes Network Systems in 1998 and has served in
different capacities within billing. He has been responsible for
developing processes to ensure data integrity and for automating the dispute
processing, fraud processing and FCC reporting, Bryan is a graduate of Penn
State University.
Melanie Stout works with card-not-present, recurring revenue and card on file merchants to achieve continuous payments process improvements, reduce costs, reduce churn, and increase the lifetime value of their customers.
As a partner at Paul Larsen Consulting (PLC), Melanie worked with hundreds of merchants across multiple verticals to achieve optimal payments success. Melanie began her payments journey at Synapse Group, blazing the trail for continuous service magazine subscriptions. After Synapse Group, Melanie successfully built and launched the first direct-to-consumer recurring revenue stream as Director of Marketing at WebMD.com. Melanie combined her knowledge of the subscription economy with B2C, B2B and B2P marketing, and helped companies of all sizes optimize their payments and increase lifetime value of their consumers. This expertise will enable Melanie, as Head of Recurring Services at Optimized Payments, to continue providing strategies for subscription and card on file merchants to improve their bottom lines.