In this course you will learn:
Imagine if you were asked to specify all of the components for a new primary bath and did not recommend toilet roll holders, robe hooks, towel bars, mirrors, cabinets or lighting. What would your client think? Chances are they would not be happy.A primary reason homeowners, designers and trade professionals come to a decorative plumbing and hardware showroom is to obtain guidance. Customers may spend months, even years, researching their projects. That effort rarely translates into knowing what they need or where to begin. That knowledge and expertise are a showroom professional’s distinctive competencies and can be tapped to exceed customer expectations and transform your role from salesperson to trusted advisor and invaluable asset to your customer’s project.
Learning Objectives:
After completing this course, participants will be able to understand:
Imagine if you were asked to specify all of the components for a new primary bath and did not recommend toilet roll holders, robe hooks, towel bars, mirrors, cabinets or lighting. What would your client think? Chances are they would not be happy.A primary reason homeowners, designers and trade professionals come to a decorative plumbing and hardware showroom is to obtain guidance. Customers may spend months, even years, researching their projects. That effort rarely translates into knowing what they need or where to begin. That knowledge and expertise are a showroom professional’s distinctive competencies and can be tapped to exceed customer expectations and transform your role from salesperson to trusted advisor and invaluable asset to your customer’s project.
Learning Objectives:
After completing this course, participants will be able to understand:
- Learn how to Specify Hardware and Products Used to Protect the Door
- Learn how to Specify Hardware that Ensures Doors Don’t Inadvertently Open
- Learn how to Specify Hardware to Adorn a Door
- Learn how to Specify Multipoint Hardware Trim that Enables Homeowners Match Other Hardware in their Homes
This course is sponsored by:
Each module within this chapter will feature pages from our education manual, as well as an assessment to test the knowledge that you have acquired. Our education manuals can be found here.
Each module within this chapter will feature pages from our education manual, as well as an assessment to test the knowledge that you have acquired. Our education manuals can be found here.
