**Presented at the 2023 CMSA Annual Conference**
*** RN, SW, and CCM Ethics credits ***
Telehealth has become more norm than exception, especially since the pandemic. Case managers, their clients, and caregivers regularly use digital devices, innovative platforms, and apps. Regulations and reimbursement have continued to shift amid an ongoing sea of products that mandate fresh skills. Amid the benefits, trials and tribulations have emerged. Tequity has become the industry’s latest ethical dilemma as organizations strive to eliminate care barriers and prioritize equitable access for all. How up to speed are you on the latest legal, ethical, and parameters of practice? Engage in this unique presentation that provides the nuts and bolts to advance your telehealth proficiency. Practical knowledge and sound practices will be aligned with case management’s established resources of guidance. Engage in an ethical experience to promote your telehealth quality quotient!
OBJECTIVES:
- Define the scope of telehealth practice.
- Identify the latest regulations and reimbursement.
- Identify ethical conflicts and mitigation strategies for case management.
