Not only during Pride Month, but throughout the year, it is
important to recognize that LGBTQ+ individuals and communities have health and
human services needs that professional case managers need to understand and
acknowledge to optimize the effectiveness of services while enhancing health
equity. To achieve these goals, case managers need to ensure they understand
key terms and concepts in the LGBTQ+ community, such as gender identity, sexual
orientation, gender expression, and other terminology. Professional case
managers must also incorporate into practice the applicable ethical principles
and guidelines to promote inclusivity and equity while working with LGBTQ+
individuals and communities. In working with LGBTQ+ individuals, there is a need
to acknowledge and understand the significant health disparities that
disproportionately impact this community. This presentation will incorporate
effective strategies and techniques that improve communications with LGBTQ+
individuals. It will also describe optimal and proven care coordination
strategies and techniques to meet the comprehensive physical health, behavioral
health, and social determinants of health for LGBTQ+ individuals and
communities.Learning Objectives:
- Recall key terms and concepts affecting LGBTQ+ individuals and communities.
- Recognize the ethical implications for working with LGBTQ+ individuals in professional case management practice.
- Identify key issues with healthcare systems and providers for LGBTQ+ individuals.
- Describe effective communication strategies while working with LGBTQ+ individuals in professional case management practice.
- Discern how to optimize care coordination strategies and techniques to meet the physical health, behavioral health, and social determinants of health of LGBTQ+ individuals.
Presenter: Michael B. Garrett, MS, CCM, CVE
Continuing Education: 1 hr RN, SW, CCM Ethics
Registration Fee:
- Members: Free
- Non-Members: $40