**Presented at the 2022 CMSA Annual Conference**
*** RN, CCM and SW credits ***
A tidal wave of issues has hit every case management practice setting, and case manager: the incidence of workforce mental health, burnout, and staff attrition at record levels. Servant and transformational leadership models are assets, but challenging times mandate a fresh approach. Transitioning to Trauma-informed leadership (TIL) has become the latest industry, “shift and pivot” moment. Engage in an empowering presentation that details how to infuse the elements of trauma-informed care into effective case management leadership operations. Experience why TIL is your answer to workforce sustainability!
Objectives:
- Identify stressors of current practice landscape; and elements of trauma-informed care
- Explore the elements of trauma-informed leadership (TIL)
- Apply content to established resources of hierarchical guidance (e.g., regulations, codes of ethics, standards of practice)