Excellent business communication skills are especially important for records managers because they must convey complicated ideas in a clear and persuasive way. Failing to effectively describe the importance of defensible retention or of litigation preparation, for example, could result in inefficient budgets and support - as well as organizational damage. In this session, you'll learn several proven strategies for communicating more successfully with senior managers and other key stakeholders.
Learning Objectives:
1. Explain the need for support for your strategic programs
2. Describe ways to better communicate with senior managers, IT, and other stakeholders
3. Demonstrate an ability to speak and write more clearly and persuasively
