In this case study, learn how an organization uses Lean techniques as a roadmap to measurable results in its day-to-day operations, processes, and relationships with other transversal functions, including legal, IT, security, facilities, and HR.
Learning Objectives:
- Facilitate a group activity to identify "pain points"
- Create opportunities for improvement and categorize them
- Use a Benefit-Effort Matrix to prioritize opportunities and concentrate on "quick wins" focus
- Establish ownership of the continuous improvement effort focus
