Utilizing Cross-Functional Teams

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Description

Is your AMC prepared to evolve into an organization that effectively utilizes cross-functional teams? Or perhaps you are already implementing cross-functional teams and looking to optimize their impact. This interactive session will delve into the strategic transition from traditional vertical functional teams to dynamic cross-functional teams. Attendees will learn how this shift can enhance collaboration, drive innovation, and foster sustainable growth within an AMC organization. We will cover best practices, common challenges, and real-world case studies to illustrate the benefits and potential pitfalls of cross-functional team integration. Participants will have the opportunity to engage and share experiences. Join us to transform your team dynamics and propel your AMC towards a more collaborative and agile future.

Learning Objectives:

Understand the pros and cons of utilizing cross-functional teams in association management.
Assess whether utilizing cross-functional teams would be beneficial within your AMC.
Devise an implementation plan for creating cross-functional teams within your AMC.
Reflect on the potential impact the Entrepreneurial Operating System (EOS) could have on your AMC.

Contributors

Jess Campbell, MST, Project Coordinator, AMR Management Services

Jess Campbell has almost 5 years of experience in association management. She joined AMR Management Services as a Project Coordinator in 2022 and has since been allocated to the National Academies of Practice (NAP) and the Friends of the National Institute of Nursing Research (FNINR). Jess's association experience includes volunteer management, board development and support, communications and marketing, membership recruitment and retention, sponsor relations, and event management. She enjoys designing efficient workflows and collaborating with the AMR team to provide the best support possible for each of her clients. Jess is passionate about helping associations develop their own voice as they grow, thrive, and work towards achieving their goals.
Jess began her career in association management in October 2019, after graduating with a Master of Science in Teaching, Learning, and Curriculum from Drexel University. Currently, she volunteers on the AMCI Professional Advancement Committee while working to attain her Certified Association Executive (CAE) credential.
Jim Thompson, CAE, IOM, Vice President, Client Relations IMI Association Executives

Thompson serves as the Executive Director for the Property Records Industry Association and the Electronic Signature Records Association, clients of IMI. He is also serves on IMI’s leadership team and is responsible for client success. Prior to working at IMI, Thompson served as Vice President of Association Management with CHMS where he managed the National Association of Extension 4-H Youth Development Professionals and the Association of Technology, Management and Applied Engineering and was responsible for business development.

Before his work with AMCs, Thompson was the Executive Director of the Association Executives of North Carolina for nearly 10 years, helping the organization grow its membership by over 50% and worked to increase the recognition of the organization with the media and members NC government officials. Before working at AENC, Thompson was the Director of Business Development for the NC Association of REALTORS® in Greensboro, a position he helped establish after his first year of employment with NCAR. He worked at NCAR for over five years and worked to substantially increase revenue for the association and streamline the sponsor development program.

He is a graduate of UNC-Greensboro and has a degree in English and Political Science, with a concentration in Journalism. Thompson has been extremely involved in his community. He has served as chair of the town of Wake Forest’s Recreation Advisory Board and was elected in 2013 as a Wake Forest Town Commissioner and served for two years as Mayor Pro Tem.
Molly C. Marsh, CMP, Director of Education and Events, AMR Management Services

Molly Marsh has over 13 years of experience in association management, conferences, education and program development. As AMR’s Director of Education and Events, she has been responsible for reimagining the model of educational programming for AMR clients and innovating new approaches to conference education through design principles, adult learning, new technologies and engagement strategies. In addition to conference programming, Molly’s association experience includes member engagement and development, communications and marketing, committee management, board development and support, professional development training (in-person and online) and content strategy. Her passion is rooted in designing educational experiences and organizational systems that elevate the professionalism of association members who strive to be the best at what they do!
Todd Von Deak, DBA, CAE, President & Founder, TVD Associates, Inc.

Todd Von Deak, a Principal at TVDA Associates, specializes in community building across diverse sectors, drawing from over twenty years in nonprofit leadership. He has an MBA from Drexel University, where he teaches in the General Business Program, and a recent doctorate from Temple University. His dissertation focused on knowledge management efforts within nonprofit organizations, and he has also authored a graduate-level course on the intersection of nonprofit and for-profit organizations that explores the factors that lead to collaborations that generate sustainable impact and change on the industry, community, and individual levels.

Todd's expertise spans membership growth, engagement strategies, general management, and cultivating the next generation of business leaders. Outside of TVDA, Todd also mentors future leaders and serves in various association roles, all while trying not to embarrass his sons by coaching their baseball and hockey teams. His biggest research project has been figuring out how to wake up his teenage daughter in time for school, where every hypothesis has been disproven to date.

Thank you

Description

Contributors

Jess Campbell, MST, Project Coordinator, AMR Management Services

Jim Thompson, CAE, IOM, Vice President, Client Relations IMI Association Executives

Molly C. Marsh, CMP, Director of Education and Events, AMR Management Services

Todd Von Deak, DBA, CAE, President & Founder, TVD Associates, Inc.