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Workplace Communication Basics

Workplace Communication Basics

Workplace Communication Basics is an interactive course designed to enhance communication skills in a professional setting. This comprehensive course covers various aspects of effective communication, including verbal, nonverbal, and written skills. Participants will learn to start and end conversations positively, employ strategies for active listening, ask the right questions, and improve their business writing skills. The course is structured around practical, real-world applications, ensuring that learners can directly apply their new skills in the workplace.

Learning Objectives:

  • Understand the importance of effective communication in the workplace.
  • Develop skills in starting and concluding conversations in a professional manner.
  • Master active listening techniques to improve understanding and rapport with colleagues.
  • Differentiate between and appropriately use open and closed questions.
  • Enhance verbal communication skills, including clarity of speech, tone, and audience awareness.
  • Learn nonverbal communication cues to complement and strengthen verbal messages.
  • Improve business writing skills, focusing on clarity, organization, and purpose.
  • Apply communication skills in various workplace scenarios for better teamwork, collaboration, and conflict resolution.

Continuing Education (CE):
This course is not currently approved for RACE CE credits but is acceptable for AAHA General CE and will count for AAHA Accreditation non-medical CE education credits where applicable.

Enrollment Dues:
AAHA Members: Free
Non-Members: $25.00