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(CDR-4239) Tales from the Construction Claims Crypt - Lessons Learned

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Level: Intermediate
TCM Section(s)
6.4. Forensic Performance Assessment
4.1. Project Implementation
Venue: 2024 AACE International Conference & Expo

Abstract: Some construction industry surveys indicate that one of the most common causes of claims and disputes is inadequate contract administration by both owners and contractors. The paper examines twenty construction claims to test the conclusions these surveys. These claims are used to illustrate pitfalls owners and contractors all too often fall into. The paper examines how poor contract administration leads to claims due to inadequate change order administration; use of overly complex scheduling specifications; lack of necessary contract constraints; impact damages due to changes and delays; refusal to accept baseline early completion schedules; the use of no damage for delay clauses; and others. The paper discusses the claims that arose - the how and the why. The paper also describes the outcome of each claim and offers lessons learned from each claim situation - some for owners, others for contractors, and some for both.